Frequently Asked Questions (FAQs)

Product Availability

We consistently look to bring you the best products possible and make great new items available to you on a regular basis. From time to time we are out of stock on an item you are looking for. If you cannot find a product you are looking for please browse around and see if there is an item in stock that may be a better fit or you may contact us.

If you have any product suggestions, please submit them to jcsalessupport@doosan.com. We welcome all product suggestions and feedback, but unfortunately cannot guarantee that all suggestions and ideas will be implemented and made available in the store. We can promise to present top suggestions to the Brand Teams for review and consideration.

Which Payment Methods Do You Accept?

promostore.bobcatturf.com accepts Visa, MasterCard, American Express and Discover.

Is There Sales Tax On My Purchase?

Sales tax will be collected on applicable orders. Tax rates are subject to change at any time and will be based on your shipping destinations zip code. If your order is being shipped to any of the following states, sales tax will be applied: CT, NE, OH, PA, TX, WI

Can You Ship to an APO Address?

For assistance placing an order to an APO address, please contact us.

How Do I Change or Cancel My Order?

If you would like to make changes to your order or cancel your order, please contact us.

Please be aware that once your order has reached a certain point in the fulfillment process, we may not be able to make changes or cancel your order.